We provide our auctioneers with the facility to broadcast their auctions using both audio and video. Some auctioneers may choose both, whilst others may prefer to run audio only.
If you are watching live and the audio / video buttons are not being displayed underneath their logo, this means the auctioneer is not broadcasting.
It may also be the case that the auction house has some technical reason for not broadcasting sound (perhaps they have experienced a temporary internet connection dropout).
Audio and video helps you connect with the atmosphere of traditional auctions from the comfort your own home, but are not to be relied on when bidding.
Please feel free to contact the auction house to find out why sound is not being broadcast.