Easy Live Auction Help

Searching

• How can I search for auctioneers in Northern Ireland?
• Where is my Watch List?
• I accidentally closed my browser, where can I find a lot I was recently looking at?
• Where can I see auction results and hammer prices?
• Where can I follow you on social media?

Lot Information

• What is a condition report?

Bidding & Buying

• How can I register and bid in an auction?
• What are Pre-Bids?
• What are Autobids?
• What are Lot Quantities?
• Why can't I see a 'Watch Live' button?
• What does being wrong-footed mean?

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My Account

• I have forgotten my password, how do I reset this?
• Why am I not being auto-approved?
• I cannot find my reset password email, where is it?
• I am having trouble verifying my telephone number.
• Are my credit/debit card details stored by Easy Live Auction?
• Auction Alerts - What are alerts and how do I set them up?

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Technical Support

• Why can't I see or hear the auctioneer when watching a live sale?
• Where can I contact you?

Payments

• I have been charged 10p on my card. Why is this?
• My invoice address is wrong.
• How can I pay for my won lots?
• Where is the deposit I paid?

Delivery

• How do I change my shipping address?

Sell on easyliveAuction.com

• I am an auctioneer, how can I sell through Easy Live Auction?